How do I request deletion of my data?

Email mail@ieltsai.pro from the address on your account and we will process the request in line with GDPR and CCPA requirements. Deletion removes the account record along with the practice responses, reports, and analytics derived from them.

Are my practice essays and recordings used to train AI models?

Your submissions are processed to generate the feedback you asked for and to build your own progress history. Where any further use would require your consent, that consent is asked for separately rather than assumed.

Does IELTS Ai Pro sell personal information?

No. We do not sell personal information. CCPA-covered users retain the right to direct that no sale takes place, and exercising any privacy right never results in a degraded service.

How long is my data kept?

Each category has its own retention period, set out in the data retention section of the policy. Practice history is retained while the account is active so that progress tracking works, and is removed when the account is deleted.

Privacy Policy

This policy explains what personal data IELTS Ai Pro collects, why it is collected, how long it is kept, and the rights you have over it under GDPR and CCPA.

What this policy covers

Information collection: what we ask for when you register on the site, subscribe to a plan, respond to a survey, or fill out a form, and what is collected automatically as you use the application.
Lawful basis for processing: the GDPR Article 6 grounds we rely on for each category of processing, including contract, consent, and legitimate interests.
Data we process: account details, subscription and payment records, the practice responses you submit, and the derived feedback and analytics built from them.
Data security and encryption: the technical and organisational measures used to protect data in transit and at rest.
Your rights under GDPR and CCPA: access, portability, rectification, erasure, restriction, objection, and the right not to be discriminated against for exercising them.
Account deletion and data wiping: what happens to your practice history, reports, and account record when you ask for deletion.
Data breach notification: how and when affected users and regulators are informed.
International data transfers: the safeguards applied when data moves between jurisdictions.
Data retention: how long each category is kept and what triggers its removal.
Contact and Data Protection Officer: where to send a privacy request or a complaint.

How practice data is used

To produce your feedback: a Writing response or Speaking recording has to be processed to return criterion-level comments and an estimated practice band.
To build your progress history: saved attempts are what make skill trends, error patterns, and the adaptive learning path possible.
To operate the service: authentication, plan limits, billing, and support all require a minimum of account data.
Not to sell: we do not sell personal information, and CCPA-covered users retain the right to direct that no sale takes place.

Exercising your rights

Write from your account address: email mail@ieltsai.pro from the address the account is registered to, which is the fastest way for us to verify the request.
Say what you want: a copy of your data, a correction, restriction of a particular processing activity, or full deletion of the account and its practice history.
We respond within the statutory period: requests are handled in line with the response deadlines set by the GDPR and the CCPA.
You can complain to a regulator: if you are not satisfied with the outcome, you may raise the matter with your local supervisory authority.

Privacy Policy & Data Security FAQ

How do I request deletion of my data?: Email mail@ieltsai.pro from the address on your account and we will process the request in line with GDPR and CCPA requirements. Deletion removes the account record along with the practice responses, reports, and analytics derived from them.
Are my practice essays and recordings used to train AI models?: Your submissions are processed to generate the feedback you asked for and to build your own progress history. Where any further use would require your consent, that consent is asked for separately rather than assumed.
Does IELTS Ai Pro sell personal information?: No. We do not sell personal information. CCPA-covered users retain the right to direct that no sale takes place, and exercising any privacy right never results in a degraded service.
How long is my data kept?: Each category has its own retention period, set out in the data retention section of the policy. Practice history is retained while the account is active so that progress tracking works, and is removed when the account is deleted.